Freewave Guide

Freewave Guide Download: Guide in English and German for Windows and Mac OS X.
(PDF, 1,2 MB)

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FAQs & Guide

Is my device ready for Freewave?

Freewave operates according to the 802.11b (11 Mbit/s) and 802.11g (54 Mbit/s) Wireless LAN standards. Therefore all devices with a Web-Browser supporting these standards can be used with Freewave. Use Wi-Fi certified devices for maximum compatibility. Wi-Fi certified devices are marked with a specific logo: WiFi

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Which settings are required?

Normally you do not have to modify anything because Freewave works with the default settings of your device. In case another configuration is active please change it to:

Wireless LAN settings:

  • SSID (name of the network): Freewave
  • Encryption: none
  • Channel: automatic

TCP/IP & Browser settings:

  • IP address, subnet mask, address of the router: automatic (DHCP)
  • DNS Server: automatic (DHCP)
  • Proxy servers: disabled
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How do I connect to the Internet?

Make sure your device is connected to the Freewave Wireless LAN, then:

  1. Launch a web browser (proxy servers must be disabled).
  2. Enter the address (URL) of any website.
  3. The Freewave welcome page appears. Click "Connect" - done!
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How secure is Freewave?

To keep the process of joining Freewave Wireless LANs simple, the radio connection is not encrypted. We recommend transmitting sensitive information only when you have a secure connection to a website. Data which is transmitted between your browser and a "secure site" will be automatically encrypted. Secure connections are standard for web banking as well as eBay.

Further, we recommend using secure connections between your email application and mail server. Whether encryption can be used depends on your email provider and your email application.

To keep others from accessing your data turn off sharing. Download the Freewave Guide for instructions.

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Can I establish a VPN connection?

VPNs may be established to connect a device to a private network (this technique is mainly used by corporations). However before a VPN can be initiated the device has to be connected to the Internet by using the Freewave welcome page.

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When I try to send an E-Mail, I get "Relaying denied".

You are probably using an E-Mail server of your Internet Service Provider who does not allow you to send E-Mails when you use a different Internet connection than his. Try turning on authentication when sending E-Mails (instructions can be found in the help of your E-Mail client or at your Provider's website). If this fails use independent E-Mail Providers (such as gmx.net) to freely send E-Mails wherever you are.

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I try to access Freewave with a Nokia WLAN-enabled device, but after selecting "Freewave" nothing happens.

Some Nokia models have a default setting which has to be modified. The correct "IPv6 DNS mode" setting is "DHCP" or "automatic". To set it you probably have to create a new Internet connection (System preferences - Connections - Setup Internet). Choose "advanced" to see the IP configuration menu. Scroll down to the IPv6 settings section and make the change.

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